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Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

Max was awesome to work with! He was extremely responsive and very helpful along the way for this first time home buyer! My loan was underwritten well before closing. He made buying my first home one of the easiest things I have ever done! Will use again!!

- Rachel C
Woodstock, GA | September 03, 2019

James has been extremely helpful for my wife and I through the original home buying process and our refinance! He is great at explaining anything I had questions and made the process extremely easy. Would highly recommend using James.

- Michael Oseth
Atlanta, GA | February 08, 2020

Being a first time home buyer, I knew very little about home mortgage, but James made it very straight forward and walked me through the entire process. He's easily reachable, extremely knowledgeable and thorough. He was truly a pleasure to work with and made the whole experience easy and worry free.

- Anna J
Marietta, GA | February 18, 2020

James goes above and beyond to make sure you are taken care of! He offers a very high level of "personal" service, and remains in constant communication to help through the entire process. From initial loan application, to appraisal, to closing, he was there every step of the way, updating me through the entire process without even being asked. If I did have questions he was very responsive very quickly. Closing was a breeze and no unexpected surprises. I would highly recommend him and his company!

- Greg Frasier
Smyrna, GA, GA | March 26, 2020

This is my second experience working with James on refinancing and he is still the best!! I just closed on my refinance loan with James and in record time!!  He is always very professional, friendly and responsive (even after normal business hours). He knows the industry very well and always works to get the best deal for you. I have referred friends and family to James and will continue to do so.  

- Gigi Peeples
Johns Creek, GA | March 27, 2020

We have refinanced with James a couple times over the years and every experience has been great.  James is always very accessible at whatever time I call or text including weekends.  He answers any questions I have and always goes the extra mile.  Each time has been seamless and I wouldn't go with anyone else!

- Marc Hinckley
Alpharetta, GA | April 02, 2020

This was my second time working with James and Frances, they were extremely helpful and responsive. The process was timely and I was able to close on time even with the difficult circumstances that we are currently facing (Covid 19). Liberty Home Mortgages, LLC is outstanding and I thank you for your professionalism and efficiency.

- Jim R
ALPHARETTA, GA | April 03, 2020

A friend referred us to Liberty Home Mortgage and we had a fantastic experience working with James and his team. As first time home buyers, we really appreciated working with someone as responsive and knowledgeable as James is. He was able to get us an incredibly low rate on our mortgage and worked seamlessly with our realtor and her team to close in less than 30 days. Our realtor even commented at our closing how great it was to work with him. An excellent overall experience and would highly recommend!

- Alaina P
Atlanta, GA | April 03, 2020

James is excellent at his job. He was always professional, but super friendly, and always responded promptly to emails, calls and texts. He was available to explain everything patiently and would text me if he had time-sensitive emails I needed to be looking out for. Little things like this make the process of refinancing less intimidating. James also got me the best rate at the best deal in the least amount of time. I did tons of research and talked to many lenders and none of them came close to what James could get. It was also super fast. Less than a month from start to closing. I am supremely grateful for James' guidance and would definitely recommend him highly.

- Thais Jones
Chamblee, GA | May 09, 2020

Max and the entire team at Liberty was outstanding in supporting my mortgage and closing. The team was on top of everything and made my home purchase financing easier than I could have ever expected.

- Mark P
Alpharetta, GA | May 11, 2020

As a first time home buyer, I couldn’t have asked for a better mortgage broker than James. He made himself available at a moment’s notice and his responses were always precise and easy to understand. James was happy to engage in conversation related to various lending scenarios and was patient in responding to my many questions. Whether you’re buying your first or third home, James is the broker to work with.

- Adam
McBain, GA | May 18, 2020

James help me buy my first house. If I had questions I could always reach out to him and get a quick response. He was very knowledgeable and made the process for getting the mortgage easy. Thanks to James and his team I am a very happy first time home owner.

- Wesley Holmes
Atlanta, GA | July 27, 2020

Was referred to James by my financial advisor and I must say it was one of the best referrals I have ever had. I never got to meet James in person due to COVID.However, his customer service was bar none. He was extremely responsive and made the process as painless as he could. Thanks James. 

- Oko Buckle
Marietta, GA | June 03, 2020

James was so helpful, as I was a "scared" client. He made the whole process easy and was quickly responsive to any concerns I had. I have used James twice and will again. I highly recommend him to my friends and family.

- Connie T Burchfield
SMYRNA, GA | June 21, 2020

James has helped us with multiple mortgages. He is always professional, honest, and exceeds our expectations.

- Steve Bissonnette
Suwanee, GA | July 22, 2020

Max and his team worked diligently for my daughter and me while purchasing a townhouse for her in Woodstock. Everyone at Liberty Home Mortgage always explained every detail, and their patience was unmatched. Thanks for making her dream house possible!!

- Carol B
Roswell, GA | July 31, 2020

Our experience working with Max was simply amazing. He was knowledgeable, super responsive and provided every tiny detail as to what was happening and needed to be done. But, by far, our favorite thing about Max was the confidence he expressed while working through things with us. We needed someone to really drive the loan process, and he did exactly that. There was no wavering, no doubt, no questioning... just clear direction backed up with vast knowledge that was second to none. On top of all of this, he’s just a great guy. Easy to talk to, doesn’t make things too complicated and really wants to find the best solution for us. If you can’t tell already, I could give a stronger recommendation. Max is simply the best!

- J Teter
Roswell, GA | May 22, 2019

James was wonderful. He reviewed all of our options with us, was patient, creative, and endlessly calm as he guided us through the morass of financing.

- M DuPree
Marietta, GA | October 27, 2019

We have worked with Max and his team twice now and cannot imagine going with anyone else! Max has the best customer service and has your best interest at heart! So incredibly grateful for his team.

- elgongola
Cumming, GA | July 10, 2019

James and his team were excellent to work with! His price was competitive and he always responded quickly, usually within an hour. We were able to close a week ahead of schedule and our paperwork was error-free. I would absolutely recommend James to anyone looking for a home loan.

- B Carroll
Smyrna, GA | August 15, 2019

James, We looked at you, a couple other local folks, and some internet banks and found you were very close on cost, but WAY AHEAD on service and knowledge. So we'd like to more forward with you.

- R Speidel
Canton, GA | December 12, 2019

James was great with helping my wife and I through our first time purchasing a home. He was always very quick to respond with any questions at any time. He was very knowledgeable and made my wife and I feel very comfortable with the entire process.

- M Oseth
Atlanta, GA | July 31, 2019

Max was extremely easy to work with and his team was very responsive. We had 20 days to get closed from when the offer was accepted due to restraints from the seller. They were able to make it happen with a week to spare for me.

- Adam M
Atlanta, GA | March 11, 2019

James is very professional, knowledgeable and thorough! Whenever we had a question he was extremely quick to respond (even after regular business hours)! He is very customer oriented and goes the extra mile to make sure you are taken care of! I really couldn't imagine using anyone else in the future for a mortgage should we buy another home! James Willard is an outstanding mortgage broker, and I don't believe you would find anyone else in the business that is any better! If you need a mortgage give him a call. You'll be happy you did!

- Larry Smith
Atlanta, GA | April 13, 2019

I can’t say enough nice things about Max and his team. My husband and I are first time home buyers and had a large learning curve. Max and his team were there the entire way to answer all our questions. They were fast and professional and answered all our questions and concerns. Definitely would recommend them to everyone.

- S Shaheen
Decatur, GA | April 20, 2019

Thank you James Willard!!! What a great home buying experience!!! I highly recommend you and Francis to anyone looking for a home mortgage. What a seemless process and your communication, every step of the way was stellar! Can’t say enough positive about my whole experience! Thank you James Willard and Liberty Home Mortgages!!!!

- Virginia Brittle
Smyrna, GA | March 21, 2019

Max was recommended to my wife and I by a friend who has used him twice now. Max and his team did a great job throughout the entire home buying process! They were available to answer any question any day of the week. Thank you Max for all of your help! I highly recommend using Max for your home purchase!

- User
Canton, GA | December 20, 2019

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